Credit Lifecycle Management Dashboard Development

Project Description

After deploying over 12 use cases, the credit risk management team within an international retail bank faces increasing challenges in understanding how the market responds to track performance of these champions and challengers’ strategies. Peru’s retail banking business team decided to collaborate with Toronto’s head office in the co-development of this business intelligence dashboard to track credit lifecycle performance.

My Role

Product Manager who designed the wireframes, created and delivered training for 5 other dashboard builders, managed the development of the dashboards and configuration of the data pipeline. 

My Activities

• Conducted stakeholder interviews on the potential use cases of a BI dashboard, generated a blueprint for a series of dashboards and designed mockups

• Developed a series of BI dashboards to track millions of transactions and compare the months-over-months performance from user acquisition 

• Managed a team of a visual designer,  data engineers, business analysts to operationalize the final solution